November 2022 - SQLWorks

Lineal Software Solutions Ltd. has successfully been awarded two ISO Certifications – ISO 9001 and ISO 27001.

ISO is the world’s best known international standard for assuring business quality across a wide range of areas – including information security quality management, safety, sustainability and more. Highly prized among businesses, each ISO certification is extensively audited by an independent auditor to check compliance with the published standard.

Each management system must be continually reviewed and improved. We benefitted from in-built advantages of their own SQLWorks ERP software – which included many of the controls necessary to implement a quality management system. In particular, auditors praised the way Lineal’s own software automatically logged a forensic record of the actions of Lineal staff, the efforts of the company to incorporate customer feedback, and the team’s work on safeguarding against errors.

Managing Director Mike Matthews praised staff for their efforts, explaining:

“In our industry, what matters most is trust in technical expertise. Everything looks impossible until you know how to do it! We are so proud of our team, who not only took on this intense challenge over many months but succeeded. Twice.”

ISO 9001:2015 (‘Quality Management’) checks that a business is carefully planning, following and monitoring all business processes, constantly reviewing results good or bad, and implementing improvements in an organised way.

ISO 27001 (‘Information Security’) requires businesses to maintain the highest standards of data security, privacy and information management throughout the organisation, and is especially important among businesses in the technology sector.

Our special thanks go to Balazs Bagi of Improved Ways Ltd, for his expert knowledge and vital assistance at every stage of our application, and to our external auditors from Alcumus.

Well done to our entire team for their hard work!

This project has received grant funding from Devon County Council via the Devon Elevation Fund & UK Community Renewal Fund.